Position Profile

This role is based at our United States HQ Office in Charlotte, North Carolina.

The HR & Operations Administrator is responsible for providing comprehensive support in the day-to-day operations of Globalfaces operations in the USA. You will act as the first point of contact for human resource (HR) and operation related queries from employees and external partners. This position requires excellent organizational skills and the ability to handle sensitive information confidentially. If you are passionate about wanting to help create a nourishing and high performing workplace, this position is for you:

What you will do

  • Maintain internal and external databases with employee information,
  • Assist in employee lifecycle, from onboarding and offboarding,
  • Facilitate I-9 orientation,
  • Oversee employee benefits administration,
  • Manage state and city permitting requests,
  • Respond to and processes employee requests and inquiries,
  • Assist or prepare correspondence as requested,
  • Oversees office inventory and orders supplies as needed,
  • Manages various state agency requests,
  • Cross-trains with Sales Operations to enhance organizational knowledge and flexibility,
  • Assists the Director, Human Resource & Operations with HR and Operations goals and projects as they arise
  • Process correspondence, shipment and mail.
  • Performs other related duties as assigned.

What You Bring to the role

Your Experience

  • 1+ years of experience as an HR Administrator, or equivalent role.

Your Skills, Competencies , Qualities & Abilities

  • Strong and effective communication skills through phone, email and in-person.
  • Solid understanding of relevant US Employment Laws.
  • Ability to collaborate and enable teams.
  • Excellent organizational and time management skills.
  • Problem solver with a solution-oriented approach.
  • Highly proficient in Computer Literacy, specifically in MS Office Applications and  Google Suite.

Your Education

  • Bachelor’s Degree in Human Resources, Organizational Behavior or related discipline preferred

What We Offers You

  • A competitive base salary + generous bonus opportunity.
  • Medical benefit packages.
  • Hybrid schedule with opportunities to work in person (Charlotte, NC) and remotely when needed.
  • A chance to represent world-class charities while pursuing career advancement in a fast-paced, corporate setting.
  • The opportunity to grow your career with an organization that will continue to grow at a rapid pace for the foreseeable future.
  • An open, inclusive and diverse working environment.

Additional Information

  • Any offer of employment will be subject to background checks, including a criminal record check
  • Candidates must be legally entitled to work in the USA.


Globalfaces promotes a diverse, inclusive and accessible workplace. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If selected for an interview, please advise our Talent Specialist at if you require reasonable accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

*This position qualifies for the Employee Referral Program.

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