Payroll & Sales Compensation Manager

Toronto

ROLE PROFILE

The Payroll & Sales Compensation Manager is responsible for the end-to-end payroll administration of Head Office employees as well as the USA variable compensation program for Sales agents. Partnering with Sales Ops, this role has a particular focus on performance-driven compensation structures,  including sales data validation, incentive calculations, and payout execution 

Ultimately, this role is responsible for the validation and execution of compensation logic for the US Variable Pay Program, ensuring all earnings are accurate, compliant, and aligned with company performance. 

Operating at the intersection of HR, Finance, and Operations, this role is a critical control point for payroll accuracy, compensation governance, and operational efficiency.

Key Responsibilities:

Head Office Payroll Processing & Oversight

• End-to-end biweekly payroll accountability for employees in Canada and U.S –  including governance frameworks, approvals, reconciliations, statutory remittances, and year-end reporting (T4)
• Maintain payroll and HRIS system databases( ADP, BambooHR), updating all staff changes and system upgrade, configuration changes, and ongoing process optimization.
• Escalation ownership for payroll, benefits, and leave issues — including root-cause analysis and corrective action
• Work with HR to ensure all new hires and terminations are processed accurately and on time.

Variable Compensation Management

• Own end-to-end US variable payroll compensation program, including sales data validation, incentive calculations, and payout execution 
• Execute rigorous controls and reconciliations ensuring data & payroll integrity and ensuring adequate support for audit purposes .
• Prepare weekly Field Office level payroll & performance reports to be utilized by office Managers & Reps. Respond to payroll inquiries and follow up questions. 
• Prepare weekly/monthly Management level payroll performance reports for leadership team to understand and analyze weekly performance. 
• Execution of adhoc variable compensation adjustments and analysis to support Field Sales offices.
• Partner with Field Sales & Finance team who are direct stakeholders of the payroll & compensation process and will actively be involved with the review and analysis process. 
• Maintain audit and governance frameworks as related to tax and US state filings. 
• Act of support or coverage for Canadian variable payroll compensation program

WHAT YOU BRING TO THE ROLE

Your Experience and Training:

• 4+ years of experience in payroll, compensation, or financial operations
• Experience working with payroll systems (e.g., ADP)
• Strong analytical and problem-solving capability
• High attention to detail with a process and control mindset
• Ability to manage cross-functional stakeholders

Your Knowledge, Skills & Abilities:

• Operate with a high level of ownership and accountability 
• Be comfortable working in complex, data-heavy environments 
• Demonstrate strong judgment in identifying risks and inconsistencies
• Bring structure and discipline to evolving processes
• Balance accuracy and efficiency

Your Technical skills

• Strong knowledge of Canadian payroll practices (U.S. exposure an asset)
• Advanced Excel skills (required):
  • Complex formulas
  • Data reconciliation
  • Audit and validation techniques

WHAT WE OFFER YOU

• Flexible work environment
• A competitive pay rate and generous bonus opportunity
• 100% Employer Paid benefit premium for eligible staff (including health, dental, vision care, wellness and paramedical services)
• Company wide Socials & Milestones Celebrations
• Paid Sick Days and Employee Assistance Programs, including premium mental health resources
• Group auto & home Insurance deep discounts through The Cooperators.
• Access to Employee Discounts to 1000+ stores through Perkopolis
• Internal advancement opportunities and role development pathways
• An open, inclusive and diverse working environment

ADDITIONAL INFORMATION

• Any offer of employment will be subject to verification of employment and education background checks, including a criminal record check.
• Candidates must be legally entitled to work in Canada at the time of their application.

This is a job posting for an existing vacancy.

Globalfaces embraces the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or or expediting processes. No hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals.

ACCESSIBILITY

Globalfaces Direct promotes a diverse, inclusive and accessible workplace. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If selected for an interview, please advise our Talent Specialist at recruitment@globalfacesdirect.com if you require reasonable accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

*This position qualifies for Employee Referral Program.