sales operations coordinator

Charlotte, North Carolina – USA

ROLE PROFILE

The Sales Operations Coordinator is responsible for supporting field offices nationwide by
managing inventory, preparing and shipping equipment, maintaining operational supplies, and
assisting with basic technology setup. This role plays a critical part in ensuring new hires and field
teams receive the tools and resources needed to be successful. The ideal candidate is highly
organized, detail-oriented, comfortable working with technology, and capable of managing
multiple priorities in a fast-paced environment.

Key Responsibilities:

Inventory & Logistics Management

• Maintain inventory of company equipment, supplies, and promotional materials.
• Prepare and ship equipment and onboarding materials to offices nationwide.
• Coordinate the timely distribution of employee badges, apparel, promotional items,
  tablets, and other operational supplies.
• Track shipments and ensure accurate delivery of all materials.
• Monitor inventory levels and coordinate replenishment as needed.
• Maintain accurate records of equipment assignments and inventory usage.
• Transport and coordinate the cleaning of returned employee apparel and promotional gear
  to ensure materials remain in good condition and available for future use.
• Perform other related duties and special projects as assigned.

Technology & Equipment Support

• Configure and prepare tablets and other company devices for employee use.
• Install and update required applications and software on company devices.
• Perform basic troubleshooting and support for tablets and related technology.
• Assist with device tracking, returns, and replacements.
• Coordinate with vendors and internal teams regarding equipment needs.

Onboarding & Field Support

• Prepare onboarding kits for new employees and contractors.
• Ensure offices receive all necessary equipment and materials before campaign launches
  and office openings.
• Provide timely support to office managers and field leadership regarding operational needs
  and supply requests.
• Support special projects and nationwide operational initiatives.

Administrative & Office Management Support

• Manage day-to-day office operations and administrative functions at the corporate office.
• Order and maintain office supplies, equipment, and common area necessities.
• Coordinate office maintenance requests and vendor services.
• Assist with facility organization and ensure office spaces remain clean, organized, and
  professional.
• Serve as a point of contact for office-related questions and operational needs.
• Generate reports related to inventory levels and equipment distribution.

WHAT YOU BRING TO THE ROLE

Your Experience and Training:

• High school diploma or equivalent required.
• 1–3 years of experience in operations, logistics, inventory management, shipping, warehouse operations, or a related field preferred.
• Valid driver’s license and reliable transportation required.
• Experience supporting high-volume sales, field sales, fundraising, or other performance-driven environments is considered a strong asset.  

Your Knowledge, Skills & Abilities:

• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Experience in fast-paced or multi-location organizations is considered an asset.
• Physical capabilities:
  • Ability to stand, bend, lift, and move inventory throughout the workday.
  • Ability to lift and carry packages weighing up to 25 – 45 pounds.
  • Ability to work at a computer and use shipping systems for extended periods.

Your Technical skills

• Proficiency with Microsoft Office and Google Workspace.
• Experience with shipping carriers such as UPS, FedEx, and USPS preferred.
• Basic technical proficiency and experience setting up tablets, mobile devices, or computer
• equipment.

WHAT WE OFFER YOU

• Flexible work environment
• A competitive pay rate and generous bonus opportunity
• Group Benefits Plan (Health, dental, vision care)
• Company Socials & Milestones Celebrations
• Paid Sick Days
• Access to Employee Discounts to 1000+ stores through Perkopolis
• Internal advancement opportunities and role development pathways
• An open, inclusive and diverse working environment

ADDITIONAL INFORMATION

• Any offer of employment will be subject to verification of employment and education background checks, including a criminal record check.
• Candidates must be legally entitled to work in the USA at the time of their application.

This is a job posting for an existing vacancy.

Globalfaces embraces the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or or expediting processes. No hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals.

ACCESSIBILITY

Globalfaces Direct promotes a diverse, inclusive and accessible workplace. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If selected for an interview, please advise our Talent Specialist at recruitment@globalfacesdirect.com if you require reasonable accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

*This position qualifies for Employee Referral Program.